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News & Articles

The knowledge power of your CRM

What smart companies are beginning to realize that a CRM is a single-solution that’s sole purpose is to be a central point for all of the departments in your business. As a result, and as long as your CRM has the most up to date data entered can deliver a...

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The Dos and Don’ts for CRM

When CRM system are properly implemented, the results can be outstanding, but for a variety of reasons, CRM projects sometimes fail, so here are our top ten do’s and don’ts to ensure the success of CRM project: DON’T see CRM as just software. Even for...

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CRM ROI

A CRM is one of the most beneficial assets that a company can have. But like most things in business if your going to invest the time and money into something like a CRM you want to make sure that you are going to get a ROI (return on your investment) and...

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Top 8 Benefits of a CRM

1. Extraordinary time saving The initial set up of your CRM system may seem time-consuming and tedious, temporarily increasing your workload and data entry,but that's exactly it, temporary. In the case of implementing or changing your CRM, the larger the...

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Customer loyalty lies in your CRM

Increasing revenue is the focus of anyone who works in sales but with most sales people focused on new clients, they tend to forget about the current clients that they have. Despite it being easier and cheaper to keep current clients and sell or up sell to them, sales...

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You can no longer build your business using spreadsheets

One of the most common ways in which companies attempt to save on expenses is by consolidating software applications, using them for multiple purposes which they may not have originally been designed for. Software can be multi-servicing, so it is often a...

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How to solve spreadsheet problem

If you need to make a list of anything, the easy solution is probably using Excel as the default solution. After all, it’s only a small list of items for yourself or a few close colleagues. Right? In the event when you need something more sophisticated, all you need...

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How to Make Your CRM a Sales Success

You’ve decided to take the beneficial step in acquiring CRM (Customer Relationship Management) software for your business, but now you need to know how to use it as effectively as you can in order to get the most for the sales of your operation. You are...

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What is a CRM system

A Customer Relationship Management (CRM) system is a tool for collecting and managing the information and interactions your business has with your customers, sales leads, suppliers or other businesses. Why do you need a CRM? Excel and Google Sheets is not...

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Every Small Business Needs a CRM

What Is a CRM? CRM stands for Customer Relationship Management. For every business, a CRM is the software that aids in the methods, procedures and technologies. Which is widely used by the organisation to officiate and analyze their customer interactions. The software...

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The Benefits of a CRM

A CRM System (also known as customer relationship management systems) is one of the most beneficial software programs used today, designed to integrate, organise and track interactions of your customer base through the use of a sales funnel. CRM Systems are available...

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10 Tips to improve your Ecommerce Strategy

The Ecommerce economy is expected to continue its rapid growth for the years to come. Just look at the statistics, from 2010 to 2013, total retail Ecommerce sales (in US alone) increased from $167 billion to $263 billion. In 2014, that number shot up to $304 billion....

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6 Key Reasons Why Your Business Needs An Ecommerce Site

If you are serious in growing your business, you should read this. Before setting up an e-commerce website, one important thing to consider is if your staff have the time to handle additional orders, support emails and phone calls, as well as the packaging and...

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Can A CRM System Significantly Improve Your Business?

No matter what industry you may be in, managing customer relationships is a crucial part of running a business. In the old days, we kept track of client data the good old fashioned way – with pen, paper and many laborious hours. Thankfully, advancements in technology...

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5 Ways to Grow the Value of Each of Your Customers

In No B.S. Guide to Maximum Referrals & Customer Retention, business coach and consultant Dan S. Kennedy and customer retention expert Shaun Buck present a systematic approach to help you keep, cultivate, and multiply customers so you replace income uncertainty with...

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Starting an Online Business in Singapore

Part 1: Introduction This article is part 1 of GuideMeSingapore’s five-part guide on starting an online business in Singapore and outlines a step-by-step process that can help you start a new online business. A disclaimer: please note that this is neither a...

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Top 5 Reasons You Should Start an Ecommerce Business

Whether you’re a bootstrapper or an investor with a bit of extra money to start a new enterprise, ecommerce is a great field to get into, especially today. Even as a beginner in ecommerce, the tools and resources are all laid out for you. All you need is a strong work...

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10 Reasons Why You Need a CRM

Before reading I would caution you that this is not a comprehensive list of reasons. There are many many reasons for a CRM – I simply listed out a few that I have found helpful or that I have personal experience with in the past. You may think of other reasons. My...

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