News & Articles
Customer loyalty lies in your CRM
Increasing revenue is the focus of anyone who works in sales. However, with most sales people focused on new clients, they tend to forget about the customer loyalty that they have. Despite it being easier and cheaper to keep current clients and sell or up sell to...
You can no longer build your business using spreadsheets
One of the most common ways in which companies attempt to save on expenses is by consolidating software applications. Companies are using them for multiple purposes which they may not have originally been designed for. Software can be multi-servicing. It is often a...
How to solve spreadsheet problems
If you need to make a list of anything, the easy solution is probably using Excel as the default solution. After all, it’s only a small list of items for yourself or a few close colleagues. Right? In the event when you need something more sophisticated, all you need...
How to Make Your CRM a Sales Success
You’ve decided to take the beneficial step in acquiring CRM (Customer Relationship Management) software for your business. Now you need to know how to use it as effectively to achieve sales success for your operation. You are already aware that CRM’s have vast...
What is a CRM system?
A Customer Relationship Management (CRM) system is a tool for collecting and managing the information and interactions your business has with your customers, sales leads, suppliers or other businesses. Why do you need a CRM system? Excel and Google Sheets is not the...
Every Small Business Needs a CRM
What Is a CRM? CRM stands for Customer Relationship Management. It is the software that aids in the methods, procedures and technologies by companies to officiate and analyze customer interactions. The software is primarily used with the goal of improving customer...
The Benefits of a CRM
CRM (Customer Relationship Management) System is one of the most beneficial software programs used today. Designed to integrate, organise and track interactions of your customer base through the use of a sales funnel. These are some of the benefits of a CRM. CRM...
10 Tips to improve your Ecommerce Strategy
The Ecommerce economy is expected to continue its rapid growth for the years to come. Just look at the statistics, from 2010 to 2013, total retail Ecommerce sales (in US alone) increased from $167 billion to $263 billion. In 2014, that number shot up to $304 billion....
6 Key Reasons Why Your Business Needs An Ecommerce Site
If you are serious in growing your business, you should read this. Before setting up an ecommerce site, one important thing to consider is if your staff have the time to handle additional orders, support emails and phone calls, as well as the packaging and...
Can A CRM System Significantly Improve Your Business?
No matter what industry you may be in, managing customer relationships is a crucial part of running a business. In the old days, we kept track of client data the good old fashioned way – with pen, paper and many laborious hours. Thankfully, advancements in technology...
5 Ways to Grow the Value of Each of Your Customers
In No B.S. Guide to Maximum Referrals & Customer Retention, business coach and consultant Dan S. Kennedy and customer retention expert Shaun Buck present a systematic approach to help you keep, cultivate, and multiply customers so you replace income uncertainty...
Starting an Online Business in Singapore
This article is from the GuideMeSingapore’s five-part guide on starting an online business in Singapore. It outlines a step-by-step process that can help you start a new online business. A disclaimer: please note this is neither a comprehensive compilation of all...
Top 5 Reasons You Should Start an Ecommerce Business
Whether you’re a bootstrapper or an investor with a bit of extra money to start a new enterprise, ecommerce business is a great field to get into, especially today. Even as a beginner in ecommerce, the tools and resources are all laid out for you. All you need is a...
10 Reasons Why You Need a CRM
Before reading, please note that this is not a comprehensive list of reasons. There are many many reasons for a CRM. These are some that are helpful. You may think of other reasons. The goal here is not to provide an exhaustive list, but to get you thinking about the...
ERP to suit needs of the Pharmaceutical Industry
Pharmaceutical companies meet with expected exceptional challenges to completely transform the industry. Revised to meet these specific industry requirements remain competitive in these difficult challenges, Sage ERP X3 provides the advanced functionality. Sage ERP X3...
5 ways a business can benefit from CRM
Many business people who take pride in using a spreadsheet to hold all of their contacts and customer details. However, most business people want to achieve more in less time and for less money. Hence, this is where CRM can help. With this in mind, here are the top...
The roadblocks to flexible work arrangements being implemented
The government has been offering companies money to implement flexible work arrangements with the Work-Life Grant. For once, SMEs aren’t rushing to snap up the freebies. Only 287 companies received the grant in 2014 and 549 last year. It was a number which pales in...
What is Digital Transformation Strategy? How can we benefit from it?
Digital transformation is re-imagining the human experience. It is remaking how people live, work, play and connect. Everything is being rethought, simplified and improved—even things people have taken for granted throughout their lives. Most companies recognize that...