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QoS on Windows – An Example

QoS on Windows – An Example

If you do need QoS, this step by step guide shows how to create a policy in Windows 2008 or 2012. It tags all traffic from the machine with a higher QoS so as to ensure traffic is given priority. Step 1: Create a Local Policy for QoS Run “gpedit.msc” Go to the “Local...
Real-Time Network Traffic and QoS

Real-Time Network Traffic and QoS

A quick definition of the term “Real-Time” is in order here. Probably the best way to explain this is by subtraction, or by explaining what it is not. Consider the timings behind the process of sending and receiving an email message. There is commonly a measurable...
Park and Pick up a Parked call using a Desk Phone

Park and Pick up a Parked call using a Desk Phone

3CX Phone System offers the ability to park and pick up a parked call from another extension.   To park a call: Press on the BLIND Transfer Button followed by *00 to 09 to specify the parking orbit. For example, the *01 will place the call in the parking orbit 1....
What You’re Missing Without VoIP and Your Competitors Aren’t

What You’re Missing Without VoIP and Your Competitors Aren’t

Is your company still relying on a legacy PSTN? Are you paying excessive fees for long-distance and international calling phone bills? What are you missing without using VoIP? Based on the numbers, there is a good chance neighboring businesses have made the switch to...
How Using a Softphone Will Boost Customer Service Quality

How Using a Softphone Will Boost Customer Service Quality

By deploying software telephones (softphones), your employees can make and receive VoIP calls from their smartphones or laptops over your local network, Wi-Fi or cellular data network, for instance, 3G and 4G. The ability to take your phone extension with you anywhere...