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What is VOIP?

What is VOIP?

Imagine being able to use your computer to make phone calls with the help of special software and a microphone—and bypassing your phone company and their charges. Wouldn’t that be cool? Imagine no more. Making calls with your computer is here. In fact,...
Voice over IP

Voice over IP

What is Voice over IP (VoIP)? Voice over IP (VoIP) is the most common method for making phone calls over the internet. This is in contrast to traditional telephony, where communication is over the Public-Switched Telephone Network (PSTN). What is the ‘IP’ in VoIP? It...
Using VoIP to Compete

Using VoIP to Compete

Since Alexander Graham Bell’s day, businesses have bought telephone services the same way they’ve purchased electricity and janitorial functions. These are packaged offerings defined by an outside provider. Companies could choose from a menu of configuration options...
Making The Business Case For VoIP & IP Telephony

Making The Business Case For VoIP & IP Telephony

What do you think when you hear the terms VoIP and IP telephony? Some may use these terms interchangeably, but they are in fact different technologies. VoIP describes the actual method of transmitting voice over an IP network; IP telephony (IPT) describes telephony...
Experiencing VoIP Issues? Here’s How to Improve Call Quality Fast

Experiencing VoIP Issues? Here’s How to Improve Call Quality Fast

Switching to a virtual phone system can be tricky. And if you’re reading this, you’ve likely seen that even a strong, stable internet connection is no guarantee of a seamless experience. So to get you back on the road to reliable call quality, we’ll outline the most...
How VoIP Works, and Why it’s Better for Your Business

How VoIP Works, and Why it’s Better for Your Business

The world of telephony is undergoing a drastic transition, from classic phone technology to voice over internet protocol (VoIP). The underlying technology behind VoIP phone calls is technically complicated. However, if you’re able to understand how it works from a...