Once a business realizes VoIP’s potential, many questions may be raised. Questions not just about the technology but also its business value. New technology usually implies risk. But in the case of benefits of VoIP, that concern should be nominal. While many...
The 3CX Web Client is the center for managing all your communication needs into one unified environment. The Web Client enables you to communicate efficiently, simplifying device-specific functions like transfers, address book lookups and forwarding profiles. Logging...
It is a rare occurrence but there were cases of call fraud where several misconfigurations led to the unnecessary exposure and compromisation of 3CX. We are going to highlight some common mistakes that lead to call fraud and what can be done to avoid them. What is a...
If you do need QoS, this step by step guide shows how to create a policy in Windows 2008 or 2012. It tags all traffic from the machine with a higher QoS so as to ensure traffic is given priority. Step 1: Create a Local Policy for QoS Run “gpedit.msc” Go to the “Local...
A quick definition of the term “Real-Time” is in order here. Probably the best way to explain this is by subtraction, or by explaining what it is not. Consider the timings behind the process of sending and receiving an email message. There is commonly a measurable...
3CX Phone System offers the ability to park and pick up a parked call from another extension. To park a call: Press on the BLIND Transfer Button followed by *00 to 09 to specify the parking orbit. For example, the *01 will place the call in the parking orbit 1....
