When CRM system are properly implemented, the results can be outstanding. However, for a variety of reasons, CRM projects sometimes fail. Here are our top ten do’s and don’ts to ensure the success of CRM project: DON’T see CRM as just software. Even for small...
A CRM is one of the most beneficial assets that a company can have. If you are investing the time and money into a CRM, you would want to get a ROI (return on your investment) and ensure that money is well spent. How can you be sure that you are getting the best ROI...
1. Extraordinary time saving First benefit – The initial set up of your CRM system may seem time-consuming and tedious, temporarily increasing your workload and data entry. That’s exactly it, temporary. In implementing or changing your CRM, the larger the...
Increasing revenue is the focus of anyone who works in sales. However, with most sales people focused on new clients, they tend to forget about the customer loyalty that they have. Despite it being easier and cheaper to keep current clients and sell or up sell to...
One of the most common ways in which companies attempt to save on expenses is by consolidating software applications. Companies are using them for multiple purposes which they may not have originally been designed for. Software can be multi-servicing. It is often a...
If you need to make a list of anything, the easy solution is probably using Excel as the default solution. After all, it’s only a small list of items for yourself or a few close colleagues. Right? In the event when you need something more sophisticated, all you need...
